Your Phone Has Just Been Stolen

Your phone has just been snatched out of your hands - Find someone who can help with the following:

1.  REMOTE-LOCK THE PHONE

   1. Find someone and get them to go to: https://www.google.com/android/find/lock ​

   2. Your device must be online. If your device is offline, its screen will lock automatically once it's online.​​

2. ERASE DATA

   1. Open Google app​ on the other person's phone

   2. Click on their profile icon

   3. Select: "Add Another Account". Log in using the email of the stolen phone

   4. Once logged in, click on your profile pic and select "Manage Your Google Account"

   5. Scroll right to find "Security" tab, then scroll down till you find your stolen device

   6. Click on 'Find Lost Device'

   7. Select stolen phone

   8. Erase all data​

3. ​SIGN DEVICE OUT OF GOOGLE​

   1. Still in the Security tab, Scroll to the “Your devices” section, and select “Manage all devices.”.

   2. Choose the stolen device from the list, and select the “Sign out” option. Then, click “Sign out” to remove the device. 

NOTE: If the phone was stolen out of your hands or the thief can access your data, changing the Google password will only prevent them from sending new messages & emails. The messages on your phone are cached on the device so they will still be able to read what is on the phone.

So don't keep messages with critical passwords and financial login details.